FAQs

FAQs
  1. What types of care does Amber Aged Care offer?

    Amber Aged Care offers high level permanent and respite care. Amber Aged Care offers ageing in place, including palliative care and dementia care.

  2. Are you accredited?

     Amber Aged Care is fully accredited and certified. You can view the accreditation link here.

  3. What is the accommodation like?

    The facility is made up of five separate houses, four accommodation and one central dining and activity house. Our independent living estate, Amberlie, is adjacent to the home and consists of 12 units.

    All residents have private rooms with their own en-suites. There are no more than 8 bedrooms with a central lounge and dining area to a house which helps to maintain a homey feel. Residents are encouraged to bring their own belongings with which to furnish their rooms and make themselves feel at home, but we are happy to provide single beds, arm chairs and storage lockers as necessary.

    The houses are complemented by undercover outdoor living areas and surrounded by wide open spaces and gardens.

     

     

  4. What regular activities are there for residents?
    • Arts and Crafts
    • BBQ Days
    • Bingo/Housie
    • Board Games
    • Bus excursions
    • Card Games
    • Concerts
    • Cultural and Spiritual activities
    • Daily Activities
    • Entertainment
    • Exercise classes
    • Floor games
    • Games
    • Gardening
    • Happy hours
    • Individual programmes
    • Live theatre
    • Luncheons
    • Men’s Group
    • Movie days
    • Music Therapy
    • Outings
    • Pet Therapy
    • Quiz/trivia nights
    • Reading/Book Club
    • Relaxation
    • Scrabble
    • Shopping trips
    • Singalongs
    • Skittles
    • Social activities/outings
    • Theme days
    • Word games
  5. What computer facilities are there?
    • Internet cafe
    • Internet/email – in-room access
    • Internet/email – shared computers
    • Shared computers
    • Staff send and receive emails
  6. What audio visual services are there?
    • Access to DVD’s
    • Audio facilities – CD TV Radio
    • Large screen TV in common area
    • TV outlet in rooms
    • Widescreen TV
  7. What on site staff do you have?
    • General Manager
    • Care Manager
    • 24 hour per day registered and/or enrolled nurses on site
    • 24 hour per day personal care attendants on site
    • Chefs and kitchen attendants
    • Lifestyle team
    • Maintenance team
    • Cleaning and laundry staff
    • Administration team
  8. What visiting care professionals do you have?
    • Dietician
    • General practitioner
    • Pharmacist
    • Physiotherapist
    • Podiatrist
  9. What staff development and training programs do you have?
    • Home-sponsored staff education
    • In-house training
    • Staff attend training courses
    • Time off for staff training
  10. What food and beverage facilities are available?

    We provide three main meals a day and snacks for morning tea, afternoon tea and supper. Lunch consists of a main meal and a dessert, dinner consists of an entrée, main meal and a dessert.
    Two cooked breakfasts are provided each week. The menus are designed by a dietitian to ensure all residents nutrition and hydration needs are catered for.

  11. Transport and Access
    Transport Provided By Home
    • Access to volunteer car transport on-site
    • Ambulance travel
    • Bus drives organised
    • Coach tours organised
    • Holidays / tours / outings
    • Home arranges taxis
    • Home has own bus
    • Amber Aged Care can provide a staff member to assist residents to their appointments if family cannot attend
    Distance to Closest Public Transport

    Bus stop 500m from home

    Access to Vehicles On Premises

    Parking available on request

  12. Do you offer any services meeting specific needs?
    Home has residents that speak a particular language

    Estonian
    Hungarian
    Latvian
    Lithuanian
    Polish
    Other – please contact us

    Programs designed for people with dementia

    Individual management programs

    Specific focus on people with terminal illness

    Yes

    Home has residents who are veterans

    Some residents

    Focus on socially and financially disadvantaged people

    Accepts assisted/concessional

  13. Fees

    For information on fee structures and payment options please see the fees page here.