Providing a safe, supportive and meaningful environment

Amber Aged Care strives to provide high quality aged care to the South Australian community. We work to provide all residents with a culturally diverse and meaningful environment and especially to those with an Estonian, Latvian or Lithuanian heritage. Professional care and support services are provided within a framework of continuous improvement and we regularly consult and collaborate with our members to establish and maintain a future which meets the needs of our community, our philosophy and our resources.

Our commitment to quality and service excellence includes:

  • A focus on resident choice and informed decision making
  • Respecting and valuing stakeholder feedback
  • Monitoring, evaluating and implementing changes to improve our services
  • Promoting transparency, accountability and resourcefulness
  • Meeting all our legal obligations
  • Being helpful and polite, fair and honest and at all times professional
  • Implementing best practice for infection control.

Our history

In the late 1980s, representatives from the Estonian, Latvian and Lithuanian communities met with the then Prime Minister Bob Hawke to discuss care for their elderly. As a result of this meeting the Federal Government agreed to assist the Baltic communities establish a 30 bed low level aged care facility in Adelaide, South Australia.

The Baltic Communities Home (BCH) opened in March 1992. In 1998 the BCH became an incorporated body with its own board of management and constitution. In 2012 we changed our organisation name to reflect the broadening of our initial community base.

Amber Aged Care is a community based, residential level aged care facility. While language and culture may vary we are united in our desire to provide quality aged care to the community and committed to providing quality care and accommodation for all.

Amber Aged Care Inc is a ‘not-for-profit’ organisation. Unlike many other facilities, no profits are paid out to owners or shareholders. Our commitment is to ensure that maximum resources are applied to resident care and amenities

Corporate governance statement

Our organisation is committed to strong corporate governance based on transparency, accountability, and ethical leadership. We maintain clear structures, policies, and decision-making processes to ensure responsible management and compliance with all regulatory requirements. By promoting integrity, open communication, and continuous improvement, we support effective oversight across our operations and ensure that our actions reflect professionalism, responsibility, and good governance at all levels.

We further uphold our governance responsibilities through regular Quality Advisory Meetings and Consumer Advisory Meetings, which provide an opportunity to review performance, identify improvement needs, and discuss service outcomes. These meetings support collaborative dialogue, continuous quality enhancement, and ensure that feedback, insights, and operational matters are consistently reviewed to maintain safe, high-quality care and services within the organisation.

Diversity

Amber Aged Care Inc is committed to honouring the cultural identity, life history and diversity of every older person in line with Aged Care Quality Standards 1 and 7. We uphold care that is inclusive, affirming, culturally safe and respectful of individual differences, including culture, language, beliefs, gender identity, sexual orientation and personal relationships. Our systems, workforce training and care planning support dignity, autonomy and personal choice from admission through to daily living, relationships, intimacy and end-of-life care. We aim to create an environment where every person feels valued, respected, safe and empowered to live authentically, maintain meaningful connections and exercise their rights. Diversity at Amber Aged Care Inc is not only recognised it is embraced and reflected in our practice, policies and everyday care.

Federal Compliance Obligations

Our Staff

The staff pool at Amber Aged Care is small creating very personal relationships between the residents and our team. The home is unique in its characteristic that it is one of the few homes of its size offering such spacious personal accommodation and activity areas.

View our Organisational Chart
Dominique Evele

CEO

Amber Chilvers

Executive Assistant/ Lifestyle Coordinator

Jaan Oks

Vice Chair Board Member

Steve Maher

Support Services Manager

Martin Hoile

Board Chairperson

Amanada Birkin

Board Member

Victor Gudiskis

Board Member

Anita Venning

Board Member

Feedback and continuous improvement

Amber Aged Care is committed to listening, learning and continuously improving the quality of care we provide. We welcome feedback from older peoples, families, visitors and staff, and offer multiple ways to share your thoughts or concerns.

Our aim is to:

  • Strengthen the quality of care, services and older people experience
  • Encourage open communication and collaboration within our community
  • Respond to feedback in a timely, transparent and respectful manner

How you can provide feedback:

  • Speak directly with our managers or any member of the Amber Aged Care team
  • Submit feedback through our Feedback QR Code, which is independently monitored and accessible at any time

Response timeframes:

Amber Aged Care values every voice and is committed to ensuring feedback leads to meaningful improvement.

Interested in learning more?

Contact our team today to discuss your needs or to book a tour of our facilities.

Contact Us