Our Rooms & Environment
The facility is made up of five separate houses, four accommodation and one central dining and activity house. Our independent living estate, Amberlie, is adjacent to the home and consists of 12 units.
All residents have private rooms with key access along with their own en-suites. There are no more than 8 bedrooms with a central lounge and dining area to a house which helps to maintain a homey feel. The houses are complemented by undercover outdoor living areas and surrounded by wide open spaces and gardens.
We can also provide additional furniture (beds, armchairs, storage cupboards) as needed. Each room is air-conditioned, carpeted and has a private bathroom. Sliding glass doors open onto a small private veranda and garden.
Lifestyle Activities
We enjoy a diverse range of lifestyle activities at Amber Aged Care which include (but not limited to):
- BBQ Days
- Pub lunches
- Arts & Crafts
- Gardening
- Cultural lunches
- Pet therapy
- Farm animal visits
- Bingo
- Bus Excursions
- Music Therapy
- Reading/Book Club
- Card Games
- Exercise Classes
- Entertainment
- Quiz/Trivia
Amber Aged Care Healthy Active Ageing
At Amber Aged Care we believe in a healthy active ageing approach. This can be defined as maintaining quality of life, dignity and physical wellbeing through an empowering active approach.
Our active approach includes weekly physical exercise sessions led by a qualified Physiotherapist, with tailored programs developed by our Allied Health team. Each program is personalised to meet every older person’s unique physical ability, goals, and overall wellbeing.
We understand that every individual is different and deserves the respect of being treated as such. That’s why there is no one-size-fits-all approach at Amber Aged Care. Our exercise programs are thoughtfully designed based on your physical capabilities, experience, personal preferences and wellbeing level.
In addition to group sessions, we now offer:
- Structured gym sessions for older persons who enjoy strength and mobility training
- One-on-one walking activities for those who prefer or require a more personalised pace
- Support and encouragement to participate in group or individual activities based on comfort and readiness.
The older people experience living in the facility
“Living here has been a very positive experience for me, and I truly feel comfortable and supported in this facility. The environment is warm and welcoming, and I appreciate how the staff always treat me with kindness, patience, and respect. I feel safe knowing that help is available whenever I need it, and I am confident in the care I receive.
My room is comfortable and gives me a sense of personal space and security, which helps me feel settled. I enjoy the meals provided they are tasty, served warm, and there is usually a good variety to choose from. The activities offered are lovely as well; they keep me engaged, give me something to look forward to, and help me connect with others.
What makes me happiest is the sense of community here and the way everyone makes me feel included. I also feel listened to when I express my needs or concerns, and staff try their best to address them promptly.
Overall, I am very satisfied with the care and lifestyle here.”
Your Privacy
Amber Aged Care acknowledges each resident’s right to privacy. Rooms are lockable and your own key will be provided upon request. Consumers are encouraged to utilise the locked cupboard in the wardrobe for personal papers, jewellery etc.
Your privacy will be observed at all times. Access by staff to your room will only occur after consultation with you or a representative. Should a key be lost, it is the responsibility of the consumer or their representative to notify staff immediately and pay for the cost of a replacement key.
On-site staff and visiting professionals
• General Manager
• Care Manager
• 24/7 registered and/or enrolled nurses
• 24/7 personal care attendants
• Chefs and kitchen attendants
• Lifestyle team
• Maintenance team
• Cleaning and laundry staff
• Administration team
• Dietitian
• General practitioner
• Pharmacist
• Physiotherapist
• Podiatrist
Pallative Care
The “Voluntary Assisted Dying Act 2021 commenced in South Australia on the 31st of January 2023. Amber Aged Care has been working to ensure we have a clear and consistent response to the Act.
Amber Aged Care is committed to excellent personalised end of life care. When our consumers are approaching their end of life, we assist them to pass away in comfort and with dignity. We achieve this by being aware of the consumer’s wishes and respecting them.
Palliative care identifies and treats symptoms which may be physical, emotional, spiritual, or social. Because palliative care is based on individual needs, the services offered will differ for each individual but may include pain management and Support for emotional, social, and spiritual concerns.
Medical practitioners, Nurses, and other Registered Health Practitioners is South Australia cannot start Voluntary Assisted Dying (VAD) discussions with a person. All Health Professionals and personal care workers can provide VAD information if the person requests it.
Amber aged care is committed to respecting people’s wishes and if asked Amber Age will provide the VAD information pack to consumers. We believe information is key and will support open discussions with our consumers and their families about their preferences and wishes around end of life care. If you are considering voluntary assisted dying you will need to be assessed by a suitably qualified medical officer who will determine eligibility. Once the Medial Officer completes the final review, Amber Aged Care will work with you to coordinate transfer of care to another provider, however, we will not provide voluntary assisted dying within the Amber Aged Care facility.
Star Rating
Aged care homes receive an Overall Star Rating of between 1 and 5 stars, and a rating across each of the 4 sub-categories (residents’ experience, compliance, staffing and quality measures).
Amber Aged Care currently has an overall 4-star “Good” rating.
Learn more about aged care Star Ratings
Frequently Asked Questions
Can we come to tour the facility?
Yes, you can tour the facility with a family member. We understand this will become your home, so we want to ensure you feel comfortable in the space.
What is the pricing for the rooms?
The room cost is $750,000. To understand how much you will need to pay for a room, you will need to undertake an Aged Care Assessment. Find out more here.
Can I bring some of my own furniture?
Rooms include a single or king-size bed dependent on your needs and a mattress to manage and maintain your skin integrity, a bedside table, television table, and room chair. You may furnish your room with your own personal items for example (pictures, and ornaments). We don’t support fridges in rooms due to food safety and the risks associated with this.
What visiting care professionals do you have?
We have a team of personal care workers and RN’s on site 24 hours a day. We then have the following pracitions regulating visiting; Dietician, General practitioner, Pharmacist, Physiotherapist and Podiatrist.
What food and beverages are available?
We offer a nutritious and well-balanced dining experience throughout the day. Older people are provided with three main meals daily, along with morning tea, afternoon tea, and supper snacks to maintain energy and comfort between meals.
Our lunchtime service includes a main meal accompanied by either an entrée or dessert, ensuring variety, enjoyment and adequate meal satisfaction. All menus are dietitian-approved to support optimal nutrition, hydration and individual health needs. Seasonal menu rotations provide fresh options, and special dietary requirements or preferences can be catered for.
We also offer a selection of hot and cold beverages throughout the day, including tea, coffee, water, juice and milk, with additional fluids encouraged to promote good hydration and wellbeing.
Can I bring my own toiletry supplies?
We will supply bath towels, face washers, soap, toilet paper, toothpaste, toothbrushes, denture cleaning products, shampoo, conditioner, moisturiser, disposable razors, shaving products and deodorant. However, you may wish to supply your own if you have a special preference. If you or a family member intend to supply products, please advise staff.
Do you offer any additional services?
We offer an enhanced level of comfort and lifestyle supports through our Higher Everyday Living Fee, which enables older peoples to enjoy a more upgraded daily living experience.
Higher Everyday Living Fee (HELF) Summary – Amber Aged Care
HELF Package (Fee per day): Higher Everyday Living Fee: $23.00 per day
HELF Item(s) – Fee:
- Means older people: $8.00 per day
- Respite older people: $8.00 per day
Total Daily Value (before discount):
- Combined HELF Package and Item(s): $34.50 per day
Daily Value Discount: The difference between the HELF Package(s) Daily Value and the HELF Package Fee: $11.50 per day
Net Amount Payable (after discount): $23.00 per day
HELF Transition Period & Quick Facts
Transition period
- Additional Service Fee agreements can start after 1 November 2025.
- Existing agreements can continue until 31 October 2026 if you already have one in place.
- Providers will speak with each person (individually) on these older agreements before the October 2026 cut-off.
At Amber Aged Care, our priority is to make sure any higher everyday living services are transparent, fair, and tailored to your preferences.
If you have questions about these changes, please speak with our team who are here to help.
Quick Facts: Higher Everyday Living Fee (HELF)
- Starts: 1 November 2025
- Replaces: Extra Service Fees & Additional Service Fees
- Optional: for higher-quality everyday services (e.g., premium meals, lifestyle extras)
- Flexible: services can be purchased individually or bundled – you will not be worse off than paying only for what you use
Protections:
- Separate agreement
- Clear pricing & standards
- 28-day cooling-off period
- Annual reviews
Higher Everyday Living Fee (HELF) packages and their inclusions
What visiting care professionals does Amber Aged Care have?
We are supported by a diverse team of visiting Allied Health and specialist providers who work together to enhance older peoples’ wellbeing and quality of life. Our regular visiting professionals include:
- Speech Pathologist – supporting communication and swallowing needs
- Dietitian – assisting with individual nutrition plans, weight monitoring and dietary optimisation
- Podiatrist – managing foot health, mobility comfort and lower-limb care
- Dementia Australia Consultants – providing behavioural support, education and personalised strategies for dementia care
- Older Persons Mental Health Services (OPMHS) – offering psychological and emotional wellbeing support, mental health screening and case collaboration
- Pharmacist – reviewing medications, supporting safe administration, monitoring interactions and assisting with medication optimisation
This multidisciplinary approach ensures older peoples receive holistic, person-centred care tailored to their physical, cognitive, emotional and nutritional needs.
Do you have a Registered Nurse (RN) available 24/7?
Yes, we have a Registered Nurse onsite 24 hours a day, 7 days a week to ensure continuous clinical oversight and prompt response to any health or care needs. This means older peoples can receive immediate nursing support at any time, including after-hours, overnight, and during weekends.
Our RNs oversee care delivery, manage medications, respond to clinical changes, and work closely with GPs, Allied Health professionals, and families to ensure safe, high-quality, person-centred care. In addition, our onsite General Practitioner aims to visit the facility on a weekly basis to review older people, support ongoing clinical care, and address any emerging health concerns in a timely manner.
We Welcome Your Feedback
Amber Aged Care is committed to providing safe, quality care and services to our consumers. Open disclosure is the open discussion that an aged care provider has with people receiving aged care services when something goes wrong that has harmed or had the potential to cause harm to a person receiving aged care service. Amber Aged Care is committed to this form of partnership and engagement with consumers to ensure their safety, health and wellbeing is at the centre of planning, delivering and evaluating their care. For us to provide the best possible care and services, we rely on your feedback to help us learn about ways in which we can improve any issues, suggestions or comments that impact you. We aim to promote and environment that is safe and comfortable for all to raise feedback and concerns. All feedback is treated with respect, confidentiality and sensitivity.
Feedback can be provided by completing a paper-based feedback form or you can submit feedback electronically by following the link to our online form here.